(a) Under the Distance Selling Regulations, you have the right to cancel your repair contract unless the repair process has started. If you would like to cancel your repair contract, please contact us or call us at 091 889 889 with your details.
(b) Repairs will be started after the diagnostic of your device unless you specifically ask us to delay the repair.
(c) If the diagnostic has been completed, but the repair process has not started, you will be charged the diagnostic fee at 3.2 and the return postage at 3.6 of our terms and conditions.
(d) Once the repair completed, you will be charged for the full repair cost. If the repair has only been partially completed, you will only be charged for the actual repair work completed.
(e) If you decide to cancel your repair before any work has been undertaken, only the return postage cost at 3.6 of our terms and conditions will apply.
(f) If you decide to cancel your repair, we will not be liable to pay for any postage/delivery costs you incurred in getting the device to us.