In the unlikely event, your unit becomes faulty within the warranty period please select from our website Electronic.Partners “Repair Request > Warranty Repair” and follow the instructions given to receive a free returns label.
We will investigate and respond within 3 working days. If the problem is related to the initial repair, we will carry out a further repair free of charge and return at no cost. Has the unit further problems not related to original repair or parts not replaced in the previous repair we will contact you and let you make a decision with regards to the cost.
We will attempt a re-repair on your unit TWICE after the initial repair. Should the unit be still faulty we will issue a refund (minus the minimum charge, postage, and any Express fee). We will need to see the unit and make sure it is faulty prior to issuing a refund.