Our business remains OPEN.
In Galway and Suburbs, we will organize a collection from your doorstep. To organize collection call 091 889 889.
From other parts of the country, we offer a free collection service via AnPost. To avail service please fill the form on https://ie.electronic.partners/services/electronic-repair-request/out-of-warranty-repair/
ARE YOUR COLLECTION POINTS ARE STILL OPEN?
YES, all post offices are open as it is safe and prudent to do so.
CAN I STILL CONTACT YOU?
Yes, you can still contact us through our usual channels.
WHEN WILL I RECEIVE MY ONLINE ORDER?
At the moment, our usual service and delivery times still apply for orders placed. We may have small delays in processing orders due to the high demand off repairs online but you can check the status of your order by logging in to our Customer Portal at any time.
We are staying close to the government on the latest information and advice to ensure we are doing the right thing for both our colleagues and our customers. We know that one of the most important ways to help prevent the spread of any virus is to maintain good hygiene, so as per the HSE guidance we are recommending that our customers and colleagues continue to thoroughly wash their hands on a regular basis and to follow the advice on catch-it, bin-it, kill-it for coughs and sneezes.
We have taken the decision to provide additional service to our most precious senior customers and offer FREE OF CHARGE collection service for any electronic repairs in Galway and suburbs.We fully understand that the current situation is requiring our senior citizens to remain home and avoid contact with others to a minimum. We understand that your phones, radios, tablets, Ipads or TV’s are only sources of contact with an outside world.We need you to know that your electronic devices are as important to us as they are to you.WE ARE HERE TO HELP. We promise you that we will do our best to make sure your contact with your loved ones is without any disruptions.Our team of engineers is following strict guidelines of HSE to protect your product from contamination.
- If you are an older person in self-isolation
- You have problems with your electronics
- Need advice or help with your device
- Call us on 091 889 889
- We organise a free collection of faulty devices
- from your home in Galway City and Suburbs.